letters of complaint

                                                                                                                                  Chelyabinsk/Russia
                                                                                                                                        21.11.2016

MR.ALLAX Markoich

I am writing to complain about a DVD player I bought online from your company two weeks ago.

Unfortunately, a DVD player has not performed well, because its disc tray keeps getting stuckas a result of the disc in the player burned.I am disappointed, because my new disc is stuck in disc tray he did not read and I cannot get it out.

Furthermore, I was waiting for an order more than it should. On the website dates were established from two days to a week, but I waited for two weeks, despite my phone call to your company to say that it was needed last week. When the order came, I was billed the wrong amount.

I should be grateful if your company could send me replacement and money for the moral damage as soon as possible. or we're going to decide on the police. I'll call you bro, and it will be bad, or we will go to court if you do give me the money tomorrowI . i look forward that you will deal with this matter.

Inga Kekovna